Keyboard with highlighted AI key, symbolizing the integration of artificial intelligence in small business operations.

7 Great Examples of How AI is Helping Small Businesses

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits.  The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without […]

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Customer service representative with headset engaging in conversation, laptop on desk, icons representing communication tools like phone and chat bubbles, surrounded by plants, illustrating modern customer service technologies.

Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and […]

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Cloud computing devices with cloud icons on a desktop monitor and mobile phone, representing strategies to reduce cloud waste in business operations.

Smart Tactics to Reduce Cloud Waste at Your Business

Cloud computing has revolutionized the way businesses operate. It offers scalability, flexibility, and cost-efficiency. But cloud services also come with a downside: cloud waste. Cloud waste is the unnecessary spending of resources and money on cloud services. These services are often not fully utilized or optimized. About 32% of cloud spending is wasted. This can […]

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Modern workspace with a laptop, notebooks, smartphone, and decorative plants, emphasizing technology and productivity for small businesses.

How Small Businesses Can Approach Workforce Technology Modernization

Technology plays a pivotal role in driving efficiency, productivity, and competitiveness. For small businesses, workforce technology modernization is both an opportunity and a challenge. Embracing modern technology can empower small businesses. It can help them thrive in a digital era. Yet many of them don’t keep up with modernization. For example, over 30% of small […]

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Apple iMac computer displaying a nature-themed wallpaper, with a wireless keyboard and mouse on a minimalist desk, symbolizing sustainable technology practices for business efficiency.

These 18 Sustainable Tech Habits Are a Win for Your Bottom Line

In today’s world, sustainability isn’t just a buzzword; it’s a necessity. Businesses around the globe are increasingly embracing eco-friendly practices. This isn’t only for the positive impact on the environment. It’s also for the benefits they can bring to the bottom line. Sustainable technology habits are not only about reducing your carbon footprint. They’re also […]

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Mastering Email Filters: Reclaiming Legitimate Emails from Spam

Introduction: The evolution of spam filtering algorithms has been a double-edged sword for businesses. While they’ve become more effective at blocking unwanted emails, they’ve also increased the likelihood of legitimate emails being mistakenly marked as spam. This situation necessitates a deeper understanding and regular monitoring of your junk mail, especially for businesses in highly regulated […]

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Tech trends magazine cover featuring colorful abstract design and the title "TECH TRENDS," symbolizing advancements in small business technology.

These 5 Small Business Tech Trends Can Fuel Your Growth

In today’s ever-evolving digital landscape, small businesses have more opportunities than ever. Many of these call for leveraging technology to their advantage. Embracing the right tech trends can help businesses compete. It enables them to streamline operations, enhance customer experiences, and fuel growth. But it can be confusing knowing which routes to take. Most small […]

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Person typing on a laptop, emphasizing technology's role in business operations and productivity.

8 Reasons Every Company Is Now a Technology Company

Whether you sell shoes or run an accounting firm, you need some type of technology to operate. Today’s companies aren’t just in the business of selling their own goods and services anymore. They also must master various types of digital tools. These include software, payment systems, computers, Wi-Fi networks, mobile devices, and more. Companies also […]

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Person wearing virtual reality headset interacting with a digital globe, representing the metaverse and its impact on business transformation.

How Is the Metaverse Going to Change Business?

The new buzzword around town is “metaverse.” But what does that actually mean for businesses? Is it just something that social media companies need to be concerned about? According to people like Apple’s CEO Tim Cook, the metaverse is coming. He stated that “Life without AR will soon be unthinkable.” Whether that’s a short-term or […]

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Close-up of a Snom VoIP phone keypad featuring a prominent pink button, highlighting key features of VoIP technology for small businesses.

What Are the Most Helpful VoIP Features for Small Businesses?

Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%. […]

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